Frequently Asked Questions​


Most frequent questions and answers

LED Neon is a modern take on traditional neon glass. In short, it’s much more energy efficient, lightweight, durable, and brighter! Many find LED Neon to provide a crisper and clearer image as well and it’s cool to the touch. Safe around kids and pets. This is not your dad’s old school neon sign. 

LED Neon tubing (PVC or Silicone) is mounted by hand on an acrylic backboard.

We offer indoor and outdoor neon products. If your sign is going to be exposed to the elements, please request to weather-proof your sign for outdoor use. This is an affordable add-on.

It depends, but most prefer to mount their sign on a wall. We always pre-drill holes and provide basic mounting hardware. It’s as simple as hanging a picture. Please watch this video here.

Our signs last over 50,000 hours. That’s over 5 years of non-stop light if you never turn it off. Additionally we offer the longest manufacturer warranty for both indoor and outdoor signs. View our manufacturer warranty here.

Our operations office is based in San Antonio, Texas. We have a physical office location at 1502 S Flores St, San Antonio, TX 78204 by appointment only. We are a phone call or text away if you would like to chat in more detail: 210-961-3411

Standard time to have your sign produced then shipped to your front door is 3-4 weeks. Please review our full shipping policy here. If you’re wanting a neon for a special event like a wedding please order 2 months in advance.

You can get real time quotes on our website builder. Most signs range from $300 to $800 dollars though. Depending on what you want, it may be more or less. The larger the sign, the more complex the sign, the more it’s going to cost. LED Neon is incredibly affordable business signage.

YES! Turning your custom design/logo into a neon sign is our favorite projects to work on. Please submit your design here so we can get you a quote.

Yes but only through our Etsy store. Etsy offers interest free payment plans with Klarna. Please contact us if you’re interested in learning more.

Contact Us

If you’re looking for anything else, tell us about it. We look forward to working with you to create something amazing! Call or Text now on 210-961-3411 or send us a message using “Contact Us Now” button below.
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